Shipping policy

SHIPPING POLICY

Effective as of May 2025

At Allura Crafty, we are committed to ensuring your custom items are processed and delivered smoothly. Below you'll find details on order handling, shipping rates, timelines, and return guidelines.

🛍 ORDER PROCESSING

Please allow 1–2 business days for us to process your order. Once it’s fulfilled and shipped, you’ll receive a confirmation email with tracking details within 2–3 business days.

📦 SHIPPING METHODS & RATES

Flat Rate Shipping

USA: $5.00 USD

Australia: $6.50 AUD

Orders are typically shipped within 3 business days via our standard shipping providers.

Free Shipping

We offer FREE shipping on orders over $60 USD.

Calculated Shipping

For destinations outside the U.S. and Australia, shipping costs will be calculated and displayed at checkout based on your location.

🌍 INTERNATIONAL SHIPPING

We ship worldwide.

Shipping charges are calculated at checkout.
Please note: Your order may be subject to customs duties or taxes (including VAT) once it reaches your country. These charges are the responsibility of the customer. Allura Crafty is not responsible for these additional fees.

🔁 RETURNS, REFUNDS & EXCHANGES

We accept returns within 7 days of delivery, as long as items are unused and in original condition. Refunds will be issued minus return shipping costs.

Damaged or Incorrect Items

If your order arrives damaged or incorrect, please email us at info@alluracrafty.com with:

Your order number

A clear photo of the issue

We’ll review your case and do our best to make it right.

📩 NEED HELP?

Feel free to reach out with any shipping or order questions:
📧 info@alluracrafty.com
🌐 www.alluracrafty.com